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CEA Card (UK)

This article will take you through the configuration steps that enable CEA Card functionality online and at the POS.

Sarah Bourne avatar
Written by Sarah Bourne
Updated over 5 months ago

About

The CEA Card is a national card scheme developed for UK cinemas by the UK Cinema Association (UKCA). INDY has developed a solution to support this for our UK partners.

The card enables a disabled cinema guest to receive one complimentary ticket for someone to go with them when they visit a participating cinema, to watch a film.

For more information and FAQS, please visit the official CEA Card website here.

Configuration instructions

  • Open INDY Admin and log into your account

  1. Enable CEA Card Validation:

  • Navigate to Settings > Site > Site Configuration > Online Sales

  • Tick 'Enable CEA Card Validation'

  • Click SAVE

  • Push Configuration changes (green arrow near the top of the screen)

2. Check for CEA Card Voucher Type:

  • Navigate to Settings > Promotions > Voucher Types

  • Check that a CEA Card Voucher Type is in now your Voucher Type list (this should be auto-created when Step 1 was completed and CEA Card Validation is first enabled)

3. Create a CEA Card Ticket Type:

  • Navigate to Settings > Site > Ticket Types

  • Select CREATE TICKET TYPE

  • Complete the following essential configurations in the DETAILS tab:

    • Give the new Ticket Type a 'Name'

    • Set a 'Gross Price' - NB this cannot be set to £0.00, a £ value is needed but it will be reduced to £0.00 when a valid CEA Card number is applied to the order

    • Tick 'Available Online' - this will enable CEA Card holder to book online

    • Tick 'Available At Stations' - this will enable the function on POS Stations / Kiosks

    • Tick 'CEA Card Ticket'

    • Example:

  • Consider adding these configurations in the REPORTING tab:

    • Give the Ticket Type a Box Office Reporting Name

    • Set the Minimum Reporting Value (Gross) to £0.00

    • Set the Maximum Reporting Value (Gross) to £0.00

    • Example:

  • Click SAVE

  • Push Configuration Changes

4. Add the CEA Card Ticket Type to all relevant Price Cards:

  • Navigate to Settings > Site > Price Cards

  • Add the new CEA Card Ticket Type to any relevant Price Cards

  • Click open each Price Card to EDIT:

    • Click ADD ITEM

    • Select Type: Ticket (default)

    • Select the CEA Card Ticket Type from the dropdown menu

    • Click ADD

    • Example:

    • Click SAVE

  • Push Configuration Changes

The CEA Card configuration is now complete, the following video shows the functionality in practice online and on the POS.

CEA Card transactions

Online and at Stations:

  • Select a Showing

  • Add at least one standard ticket to the cart

  • Add a CEA ticket to the cart

  • Input a valid CEA Card number into the 'Add Gift Card, Voucher, Promo Code' box

  • Click APPLY

  • The CEA Card ticket price will reduce to £0.00

  • Online cart example:

Video

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