Joint / additional members can be removed from a membership via INDY Point of Sale or INDY Admin.
INDY POS Method:
Select FIND USER
Search (ID or name) and select the User that is the ‘Owner’ of the Membership
Select MEMBERSHIP
Select MODIFY MEMBERSHIP
Click the bin / trash / garbage can on the member that needs to be removed
Click CHECKOUT
Click PLACE ORDER
INDY Admin Method:
Log in to your INDY Admin account and navigate to Operations > Memberships
Search for the Membership ID and select.
NB - if you do not know the Membership ID, you can search the Membership Owner’s name in Operations > Users and navigate to the OWNED MEMBERSHIPS TAB.
Select MODIFY MEMBERSHIP
Click the bin / trash / garbage can on the member the needs to be removed
Click REVIEW
Click SAVE AND CLOSE