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Removing a joint member
Removing a joint member

How to remove joint or additional members from a membership

Sarah Bourne avatar
Written by Sarah Bourne
Updated over 7 months ago

Joint / additional members can be removed from a membership via INDY Point of Sale or INDY Admin.

INDY POS Method:

  1. Select FIND USER

  2. Search (ID or name) and select the User that is the ‘Owner’ of the Membership

  3. Select MEMBERSHIP

  4. Select MODIFY MEMBERSHIP

  5. Click the bin / trash / garbage can on the member that needs to be removed

  6. Click CHECKOUT

  7. Click PLACE ORDER

INDY Admin Method:

  1. Log in to your INDY Admin account and navigate to Operations > Memberships

  2. Search for the Membership ID and select.

    NB - if you do not know the Membership ID, you can search the Membership Owner’s name in Operations > Users and navigate to the OWNED MEMBERSHIPS TAB.

  3. Select MODIFY MEMBERSHIP

  1. Click the bin / trash / garbage can on the member the needs to be removed

  2. Click REVIEW

  3. Click SAVE AND CLOSE

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