There are two ways to grant access to INDY for your staff and team members.

The best way to create a user in INDY is to have the person create a New Customer account on your cinema's website. This can be done by clicking on the User icon on any INDY website and clicking sign up:

Next; have them follow the steps to sign up using the form provided:

Then, open INDY Admin and go to Operations > Users, you will then click on the person's record and then navigate to the Security tab.

First, click "Make Circuit Employee" if the staff member only needs access to front-of-house tools the process is complete.

If they need access to the back office for configuration, click "Make Admin".

(note: for cicuits with one than one location, you decide which specific sites a staff member can have access to)

Lastly, you can also set a PIN for the staff member, so they can log into the POS when the screen times out during service.

🔔 It's important to note that the first session of any shift requires you to login with an email AND password.

You can also create staff accounts via INDY Admin, however its important to note that this method does not give the option for the staff member to create a password for logging in.

This method is particularly useful for creating staff accounts that will only ever be accessed via the POS and a 4-digit PIN number, i.e. casual front-of-house staff.

To do so, navigate to Operations > Staff > Team. In here you can see also the user accounts associated with the Site you have selected.

In the top right, click on "Add Team Member" and you are presented with a sign up form. From here you have all the same options as in the Security tab on a User account, and you can add the staff member without them needing to define a password.